1. Refund

    Open a new ticket in the POS Find your refund button, you may have to search your categories, It is usually under retail or MISC. As a last option you can look it up in ADMIN for the buttons location. Select Refund You will be prompted for the amount. Enter the amount Choose the payment type as norm…Read More

  2. Receiving Inventory Items

    Inventory is received in the inventory module of the POS. When a vendor, or you as a purchaser secure new inventory for your restaurant. You must have purchased the Inventory module to access the features. Set up for Receiving Raw materials must exist in system. Product sold as eaches without a BOM …Read More

  3. How To Reattach A Lost Payment Authorization

    Credit card payment is not showing on ticket. Occasionally a problem in the internet connection will cause a payment to fail while in process. The Credit card machine may capture this transaction and fail to send the proper “I got it done” response to the Point of Sale. In these cases you will h…Read More

  4. Gift Cards and GC Cost and Template

    Gift Cards do not require any extra equipment, The Cost for cards at a single location is $29 monthly If you have multiple locations the cost is $49 a month and covers all locations. There are no authorization fees or usage fees on the gift cards. The one monthly fee covers everything. The gift card…Read More

  5. Daily Weekly Monthly Totals For All Reporting

    Creating reports for daily, weekly, monthly totals. • Sales gross, sales net, gift cards, trade accounts, gross tax, net revenue, discounts, categories, tips, payment types, returns, voids, guest average spend, average check. Navigate to Reports, Summary, then put in the date range. Be sure to cli…Read More

  6. Counting Inventory

    Inventory is received in the inventory module of the POS. When a vendor, or you as a purchaser secure new inventory for your restaurant. You must have purchased the Inventory module to access the features. Set up for Receiving Raw materials must exist in system. Product sold as eaches without a BOM …Read More

  7. Till Count Over Count Under

    When the close out for a till does not match the money in the till there are several likely problems that stem from employee error. Was the till fully counted and the correct bank start entered at the start of the day? Were all paid in transactions and all paid out transactions accounted for? Were a…Read More

  8. Changes To Printing

    In our latest release, you can have up to 8 Kitchen printers defined for each workstation, plus a Bar and an Expo printer. A Product can now be printed on multiple printers. Another change is that every item that prints to a ‘kitchen printer’ is duplicated on the Expo printer, not just those Pro…Read More

  9. Adding – Editing Trade or Employee Accounts

    Requirements Steps: Log in to your BrewPOS Admin Back Office Go to the More tab Go to the Accounts tab To edit an existing account balances double click on the account, To add a new account click on the New icon in the toolbar These accounts are also the customer records you see in the POS front of …Read More

  10. Admin Install

    Installing Admin on your remote computer  If you have a previous version of admin installed you will need to remove it If this is the first installation of BrewPOS ADMIN skip to step 2. Step 1 Uninstall the old BrewPOS Admin installation Go to Control Panel->Programs->Programs and Features. H…Read More